Privacy Policy

1. Introduction

Welcome to 1111k. We are committed to protecting the privacy and personal information of every player on our platform. This Privacy Policy explains in clear terms what data we collect, why we collect it, how we use it, and the rights you hold over your personal information. By accessing or using 1111k's website and services, you confirm that you have read, understood, and agreed to this Privacy Policy.

1111k operates as an online casino and sports betting platform serving players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. We take data privacy seriously and apply industry-standard security practices to keep your information safe at all times.

2. Information We Collect

We collect personal information that is necessary to provide you with a safe, fair, and personalised gaming experience. The categories of information we collect include the following:

Information You Provide Directly

• Full name, date of birth, and gender when registering an account.
• Email address, mobile phone number, and residential address for account verification and communication.
• Payment information such as your bKash, Nagad, Rocket, or Upay mobile wallet details used to process deposits and withdrawals.
• Identity documents such as National ID (NID), passport, or driving licence for KYC compliance.

Information Collected Automatically

• Device information including IP address, browser type, operating system, and device identifiers.
• Session and usage data such as pages visited, time spent on each page, game history, betting patterns, and click-through behaviour.
• Cookies and similar tracking technologies that help us improve platform performance and remember your preferences.

3. How We Use Your Information

1111k uses your personal information only for legitimate purposes that are directly related to operating and improving our platform. Specifically, your information may be used to:

• Create, verify, and manage your 1111k account, ensuring only eligible players aged 21 and above can access the platform.
• Process deposits and withdrawals securely via bKash, Nagad, Rocket, Upay, Visa, Mastercard, and other supported payment methods.
• Send you important account notifications, transaction confirmations, and promotional communications you have opted into.
• Detect and prevent fraud, money laundering, and other unlawful activities to maintain a fair and secure gaming environment.
• Analyse usage trends to personalise your gaming experience and improve 1111k's cricket betting, slots, live casino, and crash game offerings.

4. Data Sharing and Disclosure

1111k does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share limited data only in the following circumstances: with trusted payment processing partners (such as bKash, Nagad, and Rocket) strictly to complete financial transactions; with identity verification service providers for KYC compliance; with technical service providers who operate core platform infrastructure under strict confidentiality agreements; and with regulatory or law enforcement authorities where we are legally required to do so.

Any third party that receives your data on our behalf is contractually bound to handle it securely, use it only for the specified purpose, and not retain it beyond what is necessary. We do not transfer personal data internationally without appropriate safeguards in place.

5. Cookies and Tracking Technologies

1111k uses cookies and similar technologies to ensure the platform functions properly, remember your login session, and improve overall user experience. The types of cookies we use include:

• Essential cookies required for core platform functionality, such as maintaining your logged-in session and processing transactions.
• Performance cookies that collect anonymous data on how players interact with 1111k to help us identify and fix issues quickly.
• Preference cookies that remember settings you have chosen, such as language and display preferences, so you do not need to re-select them every visit.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable law. Specifically:

Active Accounts

If your 1111k account is active, we retain your account data, transaction records, and gaming history for the full duration of your membership. This allows us to provide seamless service, resolve disputes, and comply with applicable financial record-keeping obligations.

Closed or Inactive Accounts

Following account closure or a period of inactivity, we may retain certain personal data for a limited period as required to meet legal, regulatory, anti-fraud, and dispute-resolution obligations. Once this retention period has elapsed, your data will be securely deleted or anonymised in a manner that prevents re-identification.

7. Your Rights Over Your Data

1111k respects your rights as a data subject. You have the following rights with respect to the personal information we hold about you:

• Right of access — you may request a copy of the personal information 1111k holds about you at any time.
• Right to rectification — if any of your personal data held by us is inaccurate or incomplete, you may ask us to correct it.
• Right to erasure — in certain circumstances you may request the deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing — you may ask us to limit how we use your personal data in certain situations, for example while we are investigating a dispute.

8. Security of Your Information

1111k employs industry-standard security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction. Our platform uses SSL (Secure Socket Layer) encryption for all data transmissions between your device and our servers, ensuring that sensitive information such as payment details and login credentials cannot be intercepted in transit.

In addition, access to your personal data within 1111k is restricted to authorised personnel on a strict need-to-know basis. All staff who handle personal data are trained in data protection best practices. Despite these measures, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 1111k account and to keep your login credentials confidential.

9. Children and Minors

1111k is strictly an adults-only platform. Our services are intended exclusively for individuals aged 21 and above. We do not knowingly collect personal information from anyone under the age of 21. If you are a parent or guardian and believe that a minor has registered an account or provided personal information on our platform, please contact our support team immediately at [email protected] and we will take prompt action to remove the data and close the account.

10. Changes to This Privacy Policy

1111k reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or for other legitimate business reasons. When material changes are made, we will notify registered users by updating the 'Last Updated' date at the top of this page. We may also provide notice through our platform or via the email address associated with your account. Continued use of 1111k's services after any changes become effective constitutes your acceptance of the revised Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 1111k handles your personal data, you are welcome to reach out to our support team. We are committed to responding promptly and resolving any privacy-related issues in a transparent and fair manner.

You may contact the 1111k support team at: [email protected]. Our team is available 24/7 to assist players across Bangladesh, including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond.